ORBITERP software for growing Indian businesses. Connect sales, finance, projects, people and operations in one system.

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FREQUENTLY ASKED QUESTIONS

ERP software questions answered before you decide.

Get clear answers about OrbitSuite ERP modules, customisation, data migration, hosting, security, pricing, implementation, support and the AI roadmap.

BEFORE YOU CHOOSEGet clarity on scope and rollout
Can we start with selected modules?Can our workflows be configured?How is implementation scope confirmed?Which AI capabilities are available today?
01
QUESTION GROUP

Platform & Modules

Yes. OrbitSuite is positioned as a modular platform. The rollout can begin with agreed priority modules and expand after process adoption and scope validation.

Yes, subject to technical compatibility, data readiness and the agreed implementation plan. The connected architecture is intended to support phased expansion.

Standard workflows can be configured around the agreed business process. Requirements needing custom logic, integrations or new modules should be documented and scoped separately.

That depends on the approved finance scope and statutory requirements. OrbitSuite can manage operational finance workflows, while accounting replacement or integration must be confirmed during discovery.

02
QUESTION GROUP

Implementation & Customisation

Timeline depends on selected modules, data condition, customisation, integrations, user availability and validation cycles. A realistic schedule is confirmed only after discovery and scope sign-off.

Existing data can be assessed for migration. Final feasibility depends on source format, completeness, duplicates, mapping rules and the amount of historical data required.

Yes, configuration and development requirements can be documented. Each item should be classified as standard, configurable, integration-dependent or new development before approval.

Training, user guidance and adoption support should be included in the agreed implementation plan for the relevant roles and workflows.

03
QUESTION GROUP

Data, Access & Deployment

Access can be designed around job responsibilities, module visibility and permitted actions. The final role matrix must be reviewed and approved for each deployment.

Hosting and deployment architecture should be selected based on security, performance, backup, access and support requirements. The final option is confirmed as part of the commercial scope.

Backup frequency, retention, restore testing and responsibilities depend on the chosen hosting arrangement. These controls should be documented before go-live.

OrbitSuite is being shaped around Indian operational needs such as GST-ready records, attendance, leave, payroll and approvals. Final compliance rules and calculations must be verified for each deployment.

04
QUESTION GROUP

AI Roadmap, Support & Commercials

AI-assisted capabilities shown on the website are labelled as roadmap and preview items until they are implemented, tested and validated in the deployed ERP.

The roadmap direction prioritizes guided recommendations, role-aware access and human review. Any future automation must be explicitly designed, permissioned and validated.

Support coverage, response expectations, maintenance, updates and enhancement handling are defined in the final support agreement.

Pricing depends on module scope, users, configuration, development, integrations, data migration, hosting and support. A tailored proposal follows workflow discovery.

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